Cigna

Fertility, family-building, and hormonal health care support

From Cigna Healthcare Global Health Benefits and Carrot

We are excited to announce that Cigna Healthcare^® Global Health Benefits has collaborated with Carrot to provide inclusive fertility, family-building, and hormonal health benefit solution for your clients and their eligible globally mobile members.¹

Through this benefit solution, your clients’ eligible global members and their covered spouses/partners receive expert multilingual support² for:

Perimenopause and menopause
Low testosterone (low T)
Infant care and parenting (ages 0-12 years)
Pregnancy and postpartum
Fertility health and wellness (e.g., hormone testing, trying to get pregnant)
Preservation (egg, embryo, or sperm freezing)
Assisted reproduction, like IVF and IUI
Adoption
Donor assistance and gestational surrogacy

In addition, by utilising Carrot², eligible Cigna Healthcare global members and their covered spouses/partners can:

Receive a free, personalised plan created by a Carrot Expert that provides actionable next steps to get the most out of their Carrot benefit, at no cost to the member
24/7 support from the Carrot Care Team to learn how to maximise their covered benefits through Cigna Healthcare, including but not limited to Carrot
Find provider clinics that are in-network with Cigna Healthcare and vetted by Carrot, as well as Carrot-approved adoption agencies and attorneys in 170+ countries³
Schedule unlimited virtual 1:1 sessions with Carrot's global team of medical experts and specialists to ask questions and get help navigating options, costs, country-specific care, and more — members rate expert chats on average 4.8 out of 5⁴
Talk virtually with Carrot menopause and low testosterone specialists about hormonal treatments and how to manage changes like abdominal weight gain, sleep disturbances, hot flashes, hair loss, and other symptoms – as often as needed

What’s Next?

From 1st September all Small (SME) Groups with EliteCare and all Large Corporate clients will have access to the Carrot Plan from their renewal date at no additional cost.

Eligible members will receive direct communication from us at their renewal date, and information will be included on Envoy advising them how to register and create a Carrot account to explore the resources available to them.

We’re honoured to expand our benefits, making personalised care accessible and equitable for our global members. For questions, contact your Cigna Healthcare, Global Health Benefits representative.

Sincerely,
Cigna Healthcare

1. Carrot is the leading global fertility, hormonal health, and family-building benefits provider, with over 34% of our customers offering Carrot Fertility globally. Carrot Fertility continues to invest in ensuring global parity for all members with expanded journey access, expert support, educational resources, and eligible providers to meet the needs of our global audience.

2. Carrot services available may vary by geography and local rules and regulations. While Carrot’s services are at no additional cost, any out-of-pocket costs for medical services will depend on your plan’s covered benefits.

3. Carrot is available in 170+ countries, and services available may vary by geography and local rules and regulations.

4. Statistics represent data from a Carrot on-demand report – February 2024. Subject to change. Carrot is an independent company and is solely responsible for any information or medical education provided to members.

Carrot is administered by Carrot, an independent third-party service provider. Cigna Healthcare products and services are provided exclusively by or through operating subsidiaries of The Cigna Group, including Cigna Health and Life Insurance Company or its affiliates. The Carrot service is not administered by Cigna Healthcare. It is administered solely by Carrot which is responsible for the service.

Product availability may vary by location and plan type and is subject to change. Products may not be available in all jurisdictions and are excluded where prohibited by law. All group health insurance policies and health benefit plans contain exclusions and limitations. For costs and details of coverage, review your plan documents or contact a Cigna Healthcare representative. References to a third party or its products do not constitute an endorsement or warranty thereof.

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